Delivery & Returns
Delivery & Returns
Delivery
Free delivery for all UK orders.
Shipping rates can be calculated on the cart page before starting checkout process.
Orders are processed and dispatched within 1-5 business days and shipped via Royal Mail 48 tracked & Standard international post.
DELIVERY ESTIMATES
UK
Royal Mail 48 tracked
2-3working days
USA
Royal Mail International standard
10-15 working days
Elsewhere
Royal Mail International standard
15-30 working days
Returns
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at customers@florarozita.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at customers@florarozita.com.